Shipping policy
At O2 Coffee, we aim to deliver your order quickly, safely, and in perfect condition.
Processing Time
Orders are typically processed within 1–2 business days after confirmation.
During high-demand periods, processing may take slightly longer.
Shipping Time
Estimated delivery times:
- Cairo & Giza: 1–3 business days
- Other governorates: 2–5 business days
Delivery times may vary depending on courier availability and location.
Shipping Fees
Shipping fees are calculated at checkout based on your location and order size.
Free shipping promotions may be available during special campaigns.
Order Tracking
Once your order is shipped, you may receive tracking details via:
- SMS
Delivery Notes
Please ensure your shipping address and phone number are entered correctly to avoid delays.
If the courier cannot reach you after multiple attempts, the order may be returned or canceled.
Damaged or Missing Orders
If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with photos of the package and items received.
Contact
For shipping questions or support, contact us عبر:
- Email support
Thank you for choosing O2 Coffee ☕
Your Daily Dose of Oxygen.